I have employees who have a Green Dot debit card and I have tried to use their cards for direct deposit and they always fail. Is the Turbo pay card the only card accepted for direct deposit through QBO?
23 Comments 23 QuickBooks Team April 27, 2021 10:33 AMWe use Turbo Pay Prepaid Visa Card as an option to pay your employees via direct deposit, saray.
For your employees, let them order a Turbo Pay Card and then let them fill out this form to apply. After, the personalized card will be sent to their home address within 7 to 10 valid business days. Once received, they can activate the card for use.
As an employer, ask the employee for their account and routing number. Then, update the employee information in QuickBooks. You can now pay your employees through direct deposit to their new card.
Here are some tips you can read more about Pay Card: How does the Intuit Turbo℠ Pay Prepaid Visa® Card work?.
If you have any follow-up questions, please let me know by adding a comment below. I'm always here to help. Have a good one!
April 28, 2021 06:48 AMThank you Ailene. Just to clarify - the only compatible pay card to work with QBO is Turbo Pay card?
QuickBooks Team April 28, 2021 08:33 AMThanks for keeping us posted with any questions you have with QuickBooks, saray.
Yes, Turbo Pay Prepaid Visa Card is the only supported card to pay your employees by direct deposit in QuickBooks Online Payroll. You can refer to the link shared by my colleague on how it works and in setting it up. To start with, just let your employees, fill out this form and select Apply Now .
Feel free to use these links for future reference:
I'm just around the corner to help you. Just post your questions here anytime. Take care!
June 16, 2021 11:03 AMThat link will not work. How can we apply for that card otherwise?
QuickBooks Team June 16, 2021 12:52 PMI'd like to ensure that you'll be able to apply for the Turbo Pay Prepaid Visa Card so you can pay your employee.
To help you with the application process, I'd recommend reaching out to the TurboTax support team. They have the tools that can guide you in this procedure so you can apply successfully..
You can also scan through this link to give you more insights on how the Turbo℠ Pay Prepaid Visa® Card works: Frequently Asked Questions.
Let me know how things turn out or if you need more help with QuickBooks. I'll be right here for you. Keep safe!
June 18, 2021 12:12 PMHaving issues using the link to apply for the card also. Please advise with the form or another link to send to our employee's. Thank you.
June 30, 2021 09:48 AMThe link to apply is still not working .. When will it be up and running? We have client's employees wanting to sign up for it.
August 04, 2021 12:58 PMHave you found out how to apply for the intuit turbo visa card?
August 04, 2021 03:27 PMI'd recommend reaching out to our TurboTax Team with regards to the Turbo Pay Card application. Our agents there will guide you step-by-step on how you can successfully get a card.
Once applied and you're good to activate it, you can check this guide on how to do so: Activate Card.
Get in touch with me if ever my assistance is in need about activating the card. Keep safe!
August 05, 2021 01:45 PMYou bet. I reached out to them and they sent me to the 3rd party who admins the card who sent me back to them again and none of them knew the answer, back when I put this comment out here. None-the-less we aren't using this card as we can't figure out how to have our employees apply for it. But thank you.
September 23, 2021 04:10 PMHas anyone been able to apply for a new pay card for employees? I haven't been able to access the website, and it is very frustrating to have to keep writing paper checks.
QuickBooks Team September 23, 2021 04:54 PMHello there, MrsLiberty.
If you wish to order turbo payroll cards for your employees, you can do so by signing up through this link: http://apply.turbopayrollcard.com/.
If you require more information and need to discuss account details, you can call our dedicated team who will be happy to assist you.
To reach us, please follow these steps:
I'm only a post away if I can be of additional assistance with applying for a payroll card. Wishing you a wonderful rest of the week.
September 23, 2021 05:14 PMThat website will not load on any computer. I have been following this thread, people have been having problems with it since June.
September 23, 2021 06:40 PMI appreciate you for pointing this out, MrsLiberty.
Let me share the updated link to sign for turbo tax payroll: https://turbodebitcard.intuit.com/
If you have questions about turbo tax, feel free to visit this link: https://turbodebitcard.intuit.com/help-faq-s.
Let me know if I can help you with anything by leaving a comment below or post again. Thank you and have a great day ahead.
September 24, 2021 08:24 AMAgain this only gives you an option to activate an existing card. Where is the link to apply for a new card?
September 24, 2021 09:14 AMThis website has not worked for MONTHS! Do you guys at Intuit even try to load the website on your end, to see what we are talking about??
QuickBooks Team September 24, 2021 09:59 AMThanks for joining on this thread, jdiaz3, and @integraltax.
In situations like this, we’ll have to connect you to our Turbo Tax Team for further assistance. One of our specialists will guide you on how to process a new card.
Then help fix the issue you're experiencing when accessing the website. Contacting them ensures your information is safe and secure.
To learn more about the Turbo Visa Debit Card, you can read through this article: FAQ Table of Contents. It contains solutions on how to resolve when your card is lost or stolen. You’ll also find answers to common questions about the feature.
We’ve gathered resources to help customers manage their payroll tasks smoothly: QuickBooks Online Payroll. These articles are arranged by topic and you’ll be able to view each one in no time.
Keep in touch if you still need assistance with processing your Turbo Visa Debit Card. I’m always ready to help and make sure you’re taken care of. Enjoy the rest of the day.